Food Service / Restaurants

Itsu sustainability score: 28/100

Itsu is a UK-based casual dining chain and grocery brand specializing in Asian-inspired food, operating 80+ restaurants across the UK, France, and Netherlands.

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Pending reviewMixed evidence· 8 src

Itsu publishes zero emissions data despite operating 80+ restaurants and a grocery manufacturing business. No climate targets, no renewable energy strategy, no supply chain assessment. The company discloses only packaging initiatives while growing revenue 9% year-on-year—expansion without accountability. Weak governance and transparency across all material environmental issues.

Itsu scores 28/100 (Significant gaps) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified May 2026.

That places Itsu joint 658th of 847 companies scored, and joint 35th of 49 in Food Service / Restaurants.

At a glance

Itsu's strongest and weakest areas

Strongest
  • Its record on controversies8/10
  • How it uses materials and handles waste4/10
Weakest
  • Emissions from its own operations1/10
  • Emissions from its supply chain1/10
See all ten questions ↓
Itsu in context

How does Itsu compare with other food service / restaurants companies?

Where Itsu sits among food service / restaurants peers.

Among the 49 major food service / restaurants brands we've scored, Itsu is tied =35th of 49, with 3 others.

=35/49
Itsu's rank
35
Industry average
19
Industry low
51
Industry high
See all 49 in Food Service / Restaurants →
What would raise this score

Where Itsu lost the most points

Its three lowest-scoring questions, and what the evidence didn't show.

  1. Emissions from its own operations1/10

    Itsu publishes no Scope 1 or 2 emissions.

  2. Emissions from its supply chain1/10

    No supply chain assessment or supplier engagement programme found.

  3. Whether its emissions are falling1/10

    No emissions baseline or trajectory disclosed.

A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.

For Itsu

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The ten questions

What is Itsu doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Resource Use & Waste (8/10, 4/10). Weakest on Carbon Footprint — Operations and Carbon Footprint — Supply Chain (1/10, 1/10).

Method and evidence

How we worked this out

The formula and all 8 sources.

About Itsu

Itsu is a UK-based casual dining chain and grocery brand specializing in Asian-inspired food, operating 80+ restaurants across the UK, France, and Netherlands. Founded in 1976, the company generates £176M annual revenue and employs 1,200+ staff. It operates both quick-service restaurants and a grocery manufacturing and distribution operation sourcing ingredients globally.

Founded
—
Headquarters
GB
Employees
~1,200
Annual revenue
~£176M
Company website ↗
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