Zoom is a cloud-based video conferencing and unified communications platform founded in 2011, headquartered in San Jose.
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Zoom has cut operational emissions 56% year-on-year and secured 94% renewable energy coverage through Equinix partnerships. But Scope 3 emissions have ballooned 254% since 2021, supplier engagement is absent, and the company has no biodiversity policy, water targets, or dedicated sustainability leadership despite operating a global platform.
Zoom Communications scores 57/100 (Making progress) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified May 2026.
That places Zoom Communications joint 28th of 847 companies scored, and joint 7th of 76 in SaaS / Digital Services.
Where Zoom Communications sits among saas / digital services peers.
Among the 76 major saas / digital services brands we've scored, Zoom Communications is tied =7th of 76, with 1 other.
Its three lowest-scoring questions, and what the evidence didn't show.
No evidence of TNFD disclosure, formal biodiversity policy, or nature impact assessment.
No water consumption data, footprint assessment, or targets identified in Zoom's public disclosures.
No formal circular economy targets, comprehensive waste metrics, or supplier materials requirements disclosed.
A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.
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Get in touch →Strongest on Controversies & Red Flags and Carbon Footprint — Operations (8/10, 7/10). Weakest on Nature & Biodiversity Impact and Water Impact (3/10, 3/10).
The 3 companies in the sector scoring nearest above Zoom Communications.
Winnow is a food-waste-reduction SaaS company with genuine product-level impact: 28,000 tonnes of food waste prevented annually across 3,500+ client sites.
See the breakdown →Rightmove has built a clean environmental record with SBTi-validated net-zero targets and comprehensive Scope 1, 2, and 3 emissions reporting.
See the breakdown →Ecologi is a B Corp-certified climate SaaS platform with a genuine reforestation business and transparent emissions reporting, but faces material credibility damage from selling carbon credits later found to lack integrity.
See the breakdown →The formula and all 4 sources.
Same ten questions for every company. No private weighting.
SINK = (0.3 × Base + 0.7 × Performance) × Scale4 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.
This company's public sustainability disclosure is limited. This score is based on the 4 verified sources cited below, rather than padded to a standard count.
Limited data coverage. This assessment is based on 4 sources, 75% of which are self-reported by the company. Scores may change as independent evidence becomes available.
If you believe a source has been misread or a newer version exists, submit a challenge.
Zoom is a cloud-based video conferencing and unified communications platform founded in 2011, headquartered in San Jose. With ~2,000 employees and $4.4B revenue (FY2022), it operates primarily as a SaaS provider with minimal direct environmental footprint but significant data center energy and water dependencies delegated to Equinix.
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