Water & Sewerage·Cardiff, United Kingdom·Founded 1989

Dŵr Cymru Welsh Water sustainability score: 37/100

Dŵr Cymru Welsh Water is the water and sewerage company for most of Wales and parts of England, owned since 2001 by Glas Cymru.

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37/100
Pending reviewMixed evidence· 10 src

Dŵr Cymru Welsh Water's total market-based emissions rose 9% to 443.4 kt in 2025/26, and its emissions targets are under review. Natural Resources Wales recorded 155 pollution incidents in 2024, the highest in a decade, and kept the company at two stars ('requires improvement') for a third year. In 2025 it was sentenced in four criminal cases under environmental permitting rules. Ofwat ordered £40m of redress for misleading leakage and consumption data in 2024 and proposed a £44.7m enforcement package in March 2026.

Dŵr Cymru Welsh Water scores 37/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified October 2026.

That places Dŵr Cymru Welsh Water joint 435th of 847 companies scored, and joint 9th of 11 in Water & Sewerage.

At a glance

Dŵr Cymru Welsh Water's strongest and weakest areas

Strongest
  • Emissions from its own operations8/10
  • Emissions from its supply chain6/10
Weakest
  • Whether its emissions are falling1/10
  • Its effect on water1/10
See all ten questions ↓
Dŵr Cymru Welsh Water in context

How does Dŵr Cymru Welsh Water compare with other water & sewerage companies?

Where Dŵr Cymru Welsh Water sits among water & sewerage peers.

Among the 11 major water & sewerage brands we've scored, Dŵr Cymru Welsh Water is tied =9th of 11, with 1 other.

=9/11
Dŵr Cymru Welsh Water's rank
42
Industry average
36
Industry low
50
Industry high
See all 11 in Water & Sewerage →
What would raise this score

Where Dŵr Cymru Welsh Water lost the most points

Its three lowest-scoring questions, and what the evidence didn't show.

  1. Whether its emissions are falling1/10

    Gross market-based emissions rose 9% from 405.9 kt (FY25) to 443.4 kt (FY26); location-based rose to 519.7 kt.

  2. Its effect on water1/10

    Sewage incidents rose from 89 (2022) to 132 (2024).

  3. Its effect on nature3/10

    No TNFD disclosure found.

A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.

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The ten questions

What is Dŵr Cymru Welsh Water doing well, and where does it fall short?

Strongest on Carbon Footprint — Operations and Carbon Footprint — Supply Chain (8/10, 6/10). Weakest on Emissions Trajectory and Water Impact (1/10, 1/10).

Method and evidence

How we worked this out

The formula and all 10 sources.

About Dŵr Cymru Welsh Water

Dŵr Cymru Welsh Water is the water and sewerage company for most of Wales and parts of England, owned since 2001 by Glas Cymru. It was incorporated in 1989 and is headquartered in Cardiff. Its filed accounts for the year to 31 March 2026 report revenue of £1,169.8m and an average of 4,056 employees. It is regulated by Ofwat and Natural Resources Wales.

Founded
1989
Headquarters
Cardiff, United Kingdom
Employees
~4,056
Annual revenue
£1,169.8M (FY2025/26, year to 31 March 2026)
Company website ↗
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