Water & Sewerage·Warrington, United Kingdom·Founded 2008

United Utilities sustainability score: 47/100

United Utilities Group PLC owns United Utilities Water, the regulated water and sewerage company for North West England.

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47/100
Making progress-9 since last review
3rd of 11 in Water & Sewerage
Pending reviewMixed evidence· 9 src

United Utilities' 2025/26 market-based Scope 1 and 2 emissions were 539,041 tCO2e, including 239,498 tCO2e added by a 2026 industry update to process-emission factors. On the previous method they rose from 124,418 to 299,543 tCO2e, mainly because all 707 GWh of purchased grid electricity moved to a standard tariff. Scope 3 was 590,950 tCO2e, 36.8% above its 2019/20 baseline against a 25% reduction target, and the company has met two of its four original near-term SBTi targets. The Environment Agency rated it 2 stars for 2024, down from 4, with 347 sewerage pollution incidents. In June 2026 the Environment Agency secured £517,000 through an enforcement undertaking over discharges into the River Tame.

United Utilities scores 47/100 (Making progress) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified October 2026.

That places United Utilities joint 217th of 847 companies scored, and 3rd of 11 in Water & Sewerage.

At a glance

United Utilities's strongest and weakest areas

Strongest
  • Emissions from its own operations8/10
  • How openly it reports8/10
Weakest
  • Whether its emissions are falling2/10
  • Its effect on water3/10
See all ten questions ↓
United Utilities in context

How does United Utilities compare with other water & sewerage companies?

Where United Utilities sits among water & sewerage peers.

Among the 11 major water & sewerage brands we've scored, United Utilities sits 3rd of 11.

3/11
United Utilities's rank
42
Industry average
36
Industry low
50
Industry high
See all 11 in Water & Sewerage →
What would raise this score

Where United Utilities lost the most points

Its three lowest-scoring questions, and what the evidence didn't show.

  1. Whether its emissions are falling2/10

    Location-based Scope 1+2 fell 13% below 2019/20 baseline, but Scope 3 rose from 435,343 to 533,078 tCO2e.

  2. Its effect on water3/10

    The full reasoning is in the ten questions below.

  3. How clean its energy is4/10

    The full reasoning is in the ten questions below.

A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.

For United Utilities

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The ten questions

What is United Utilities doing well, and where does it fall short?

Strongest on Carbon Footprint — Operations and Transparency & Accountability (8/10, 8/10). Weakest on Emissions Trajectory and Water Impact (2/10, 3/10).

How this score has moved

Has United Utilities's score changed?

United Utilities's score has moved from 58 to 47 across 3 recorded reviews, down 11 points.

0255075100582 August 2026563 October 20264713 October 2026
  1. 56 → 47-913 October 2026

    Moved from Energy Supply / Utilities to the new Water & Sewerage sector (base 40) under methodology v2.5.12: 56 → 47.

  2. 58 → 56-23 October 2026

    Aggregator sweep, source-fix pass: dead cited URLs re-sourced and broker citations replaced with primaries; re-scored under pinned code 9196601.

  3. Scored 582 August 2026

    Initial public score 58 (publish-draft)

Method and evidence

How we worked this out

The formula and all 9 sources.

About United Utilities

United Utilities Group PLC owns United Utilities Water, the regulated water and sewerage company for North West England. The group was incorporated in 2008 and its registered office is in Warrington. Its filed accounts for the year to 31 March 2026 report revenue of £2,616.3m and an average of 6,807 full-time-equivalent staff, and it holds natural capital accounts for over 56,000 hectares of owned land. It is regulated by Ofwat and the Environment Agency.

Founded
2008
Headquarters
Warrington, United Kingdom
Employees
~6,807
Annual revenue
£2,616.3M (FY2026, year to 31 March 2026)
Company website ↗
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