SaaS / Digital Services·San Francisco, USA·Founded 1999

Salesforce sustainability score: 50/100

Salesforce is a San Francisco-based cloud software company founded in 1999, providing customer relationship management (CRM), enterprise automation, and analytics platforms to businesses globally.

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50/100
Making progress-1 since last review
21st of 76 in SaaS / Digital Services
Pending reviewStrong evidence· 14 src

Salesforce claims net-zero ambitions while quietly downgrading absolute Scope 3 targets to intensity metrics—a weakening move that undermines credibility. Absolute emissions remain flat over six years despite growth. Renewable energy claims rely heavily on unbundled RECs rather than physical clean power. The company operates through trade associations opposing climate policy.

Salesforce scores 50/100 (Making progress) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified May 2026.

That places Salesforce joint 149th of 847 companies scored, and 21st of 76 in SaaS / Digital Services.

At a glance

Salesforce's strongest and weakest areas

Strongest
  • Emissions from its own operations8/10
  • Emissions from its supply chain7/10
Weakest
  • Whether its emissions are falling3/10
  • How it uses materials and handles waste4/10
See all ten questions ↓
Salesforce in context

How does Salesforce compare with other saas / digital services companies?

Where Salesforce sits among saas / digital services peers.

Among the 76 major saas / digital services brands we've scored, Salesforce sits 21st of 76.

21/76
Salesforce's rank
42
Industry average
25
Industry low
71
Industry high
See all 76 in SaaS / Digital Services →
What would raise this score

Where Salesforce lost the most points

Its three lowest-scoring questions, and what the evidence didn't show.

  1. Whether its emissions are falling3/10

    FY25 showed 5–6% year-on-year decline (market-based), insufficient to offset six-year stagnation.

  2. How it uses materials and handles waste4/10

    No published circularity targets, e-waste management detail, or measured waste reduction outcomes.

  3. Its effect on water5/10

    No quantified consumption figures published; programme established late 2025.

A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.

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The ten questions

What is Salesforce doing well, and where does it fall short?

Strongest on Carbon Footprint — Operations and Carbon Footprint — Supply Chain (8/10, 7/10). Weakest on Emissions Trajectory and Resource Use & Waste (3/10, 4/10).

Method and evidence

How we worked this out

The formula and all 14 sources.

About Salesforce

Salesforce is a San Francisco-based cloud software company founded in 1999, providing customer relationship management (CRM), enterprise automation, and analytics platforms to businesses globally. With ~35,000 employees and $37.9 billion in FY2024 revenue, it ranks among the largest SaaS vendors. Its sustainability footprint is primarily indirect, through data center operations and supply chain emissions.

Founded
1999
Headquarters
San Francisco, USA
Employees
~73,000
Annual revenue
$37.9B (FY2024)
Company website ↗
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