E-commerce / Online Retail·Hatfield, United Kingdom·Founded 2000

Ocado sustainability score: 42/100

Ocado Group is a UK-based online grocery retailer founded in 2000, headquartered in Hatfield.

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Pending reviewStrong evidence· 15 src

Ocado has credible SBTi-validated net-zero targets and supply-chain emissions tracking, but operational emissions from its delivery fleet remain high and growing with expansion. Renewable energy commitments lack transparency on actual percentage coverage. Fundamental weakness: the company operates a linear retail model with limited real circularity outcomes beyond reuse pilots.

Ocado scores 42/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified May 2026.

That places Ocado joint 317th of 847 companies scored, and joint 13th of 19 in E-commerce / Online Retail.

At a glance

Ocado's strongest and weakest areas

Strongest
  • Its climate targets8/10
  • Its record on controversies7/10
Weakest
  • Its effect on water4/10
  • Whether its emissions are falling5/10
See all ten questions ↓
Ocado in context

How does Ocado compare with other e-commerce / online retail companies?

Where Ocado sits among e-commerce / online retail peers.

Among the 19 major e-commerce / online retail brands we've scored, Ocado is tied =13th of 19, with 1 other.

=13/19
Ocado's rank
42
Industry average
10
Industry low
56
Industry high
See all 19 in E-commerce / Online Retail →
What would raise this score

Where Ocado lost the most points

Its three lowest-scoring questions, and what the evidence didn't show.

  1. Its effect on water4/10

    No quantified operational water footprint disclosed.

  2. Whether its emissions are falling5/10

    Supply chain declining but operational footprint expanding with business growth.

  3. How clean its energy is5/10

    Overall renewable percentage across global operations not clearly disclosed.

A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.

For Ocado

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The ten questions

What is Ocado doing well, and where does it fall short?

Strongest on Targets & Commitments and Controversies & Red Flags (8/10, 7/10). Weakest on Water Impact and Emissions Trajectory (4/10, 5/10).

Method and evidence

How we worked this out

The formula and all 15 sources.

About Ocado

Ocado Group is a UK-based online grocery retailer founded in 2000, headquartered in Hatfield. The group operates Ocado Retail (UK's largest online-only grocer) and provides technology solutions to third-party retailers globally. It operates customer fulfillment centres, a large delivery fleet, and supply chain operations across multiple markets.

Founded
2000
Headquarters
Hatfield, United Kingdom
Employees
~20,000
Annual revenue
~£2.8B
Company website ↗
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