E-commerce / Online Retail·London, United Kingdom·Founded 2013

Deliveroo sustainability score: 31/100

Deliveroo is a food delivery platform operating across 10 markets, connecting restaurants with consumers via a network of self-employed delivery riders.

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Deliveroo reports only partial Scope 1 & 2 emissions for Great Britain with no third-party verification, and has completely failed to quantify Scope 3 emissions from 180,000 riders and packaging waste. Scope 1 emissions rose 37% year-on-year. The company sets unvalidated targets covering only 5% of its actual footprint while ignoring biodiversity, water, and circular economy impacts.

Deliveroo scores 31/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified May 2026.

That places Deliveroo joint 588th of 847 companies scored, and 17th of 19 in E-commerce / Online Retail.

At a glance

Deliveroo's strongest and weakest areas

Strongest
  • Its record on controversies7/10
  • Emissions from its own operations5/10
Weakest
  • Emissions from its supply chain1/10
  • Its effect on nature1/10
See all ten questions ↓
Deliveroo in context

How does Deliveroo compare with other e-commerce / online retail companies?

Where Deliveroo sits among e-commerce / online retail peers.

Among the 19 major e-commerce / online retail brands we've scored, Deliveroo sits 17th of 19.

17/19
Deliveroo's rank
42
Industry average
10
Industry low
56
Industry high
See all 19 in E-commerce / Online Retail →
What would raise this score

Where Deliveroo lost the most points

Its three lowest-scoring questions, and what the evidence didn't show.

  1. Emissions from its supply chain1/10

    Deliveroo has not quantified Scope 3 emissions despite operating 180,000 self-employed riders (many using petrol scooters/cars), generating hundreds of millions of packaging-intensive orders, and sourcing technology infrastructure across 10 markets.

  2. Its effect on nature1/10

    No biodiversity policy, nature impact assessment, or TNFD disclosure found.

  3. Whether its emissions are falling2/10

    No Scope 3 data exists to assess full platform emissions trend.

A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.

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The ten questions

What is Deliveroo doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Carbon Footprint — Operations (7/10, 5/10). Weakest on Carbon Footprint — Supply Chain and Nature & Biodiversity Impact (1/10, 1/10).

Method and evidence

How we worked this out

The formula and all 7 sources.

About Deliveroo

Deliveroo is a food delivery platform operating across 10 markets, connecting restaurants with consumers via a network of self-employed delivery riders. Founded in 2013 and headquartered in London, it facilitated £1.2 billion in gross transaction value in 2024. The company acts as a marketplace intermediary rather than owning delivery logistics or food supply.

Founded
2013
Headquarters
London, United Kingdom
Employees
~3,600
Annual revenue
~£2.0B
Company website ↗
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