Telecommunications·Hammersmith, United Kingdom·Founded 2021

Virgin Media O2 sustainability score: 51/100

Virgin Media O2 is a UK telecommunications joint venture formed in 2021, combining Virgin Media's fixed-line broadband and TV operations with O2's mobile network.

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Pending reviewStrong evidence· 13 src

Virgin Media O2 has delivered verifiable carbon reductions—56% absolute Scope 1&2 decline since 2020, SBTi-validated targets, third-party assured reporting. Weaknesses: water consumption undisclosed, nature impact unquantified, operational waste increased 2,911 tonnes since 2022, and supply chain Scope 3 coverage remains incomplete.

Virgin Media O2 scores 51/100 (Making progress) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified May 2026.

That places Virgin Media O2 joint 126th of 847 companies scored, and joint 5th of 18 in Telecommunications.

At a glance

Virgin Media O2's strongest and weakest areas

Strongest
  • Emissions from its own operations8/10
  • Its climate targets8/10
Weakest
  • Its effect on water3/10
  • Its effect on nature4/10
See all ten questions ↓
Virgin Media O2 in context

How does Virgin Media O2 compare with other telecommunications companies?

Where Virgin Media O2 sits among telecommunications peers.

Among the 18 major telecommunications brands we've scored, Virgin Media O2 is tied =5th of 18, with 1 other.

=5/18
Virgin Media O2's rank
45
Industry average
17
Industry low
58
Industry high
See all 18 in Telecommunications →
What would raise this score

Where Virgin Media O2 lost the most points

Its two lowest-scoring questions, and what the evidence didn't show.

  1. Its effect on water3/10

    No water consumption data, water footprint assessment, or water stewardship initiatives found in available sources.

  2. Its effect on nature4/10

    Better Connections Plan mentions using IoT/AI to 'restore natural environment' with no quantified footprint, deforestation commitments, or TNFD-aligned disclosure.

A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.

For Virgin Media O2

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The ten questions

What is Virgin Media O2 doing well, and where does it fall short?

Strongest on Carbon Footprint — Operations and Targets & Commitments (8/10, 8/10). Weakest on Water Impact and Nature & Biodiversity Impact (3/10, 4/10).

Method and evidence

How we worked this out

The formula and all 13 sources.

About Virgin Media O2

Virgin Media O2 is a UK telecommunications joint venture formed in 2021, combining Virgin Media's fixed-line broadband and TV operations with O2's mobile network. It serves millions of residential and business customers across the United Kingdom with connectivity services, mobile, and digital products.

Founded
2021
Headquarters
Hammersmith, United Kingdom
Employees
~16,000
Annual revenue
~£10.7B
Company website ↗
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