E-commerce / Online Retail·Ottawa, Canada·Founded 2006

Shopify sustainability score: 47/100

Shopify is a Canadian e-commerce platform enabling merchants to build and operate online stores.

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Shopify operates carbon-neutral through renewable energy and permanent carbon removal, but its climate strategy is fundamentally incomplete. Scope 3 emissions—the vast majority of its footprint through merchant operations and facilitated commerce—remain largely unmeasured. No SBTi targets, no net-zero commitment year, no biodiversity policy, and minimal disclosure on water and waste undermine credibility despite genuine carbon removal investments.

Shopify scores 47/100 (Making progress) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified May 2026.

That places Shopify joint 217th of 847 companies scored, and joint 5th of 19 in E-commerce / Online Retail.

At a glance

Shopify's strongest and weakest areas

Strongest
  • Its record on controversies10/10
  • Emissions from its own operations7/10
Weakest
  • Emissions from its supply chain3/10
  • Its effect on nature3/10
See all ten questions ↓
Shopify in context

How does Shopify compare with other e-commerce / online retail companies?

Where Shopify sits among e-commerce / online retail peers.

Among the 19 major e-commerce / online retail brands we've scored, Shopify is tied =5th of 19, with 1 other.

=5/19
Shopify's rank
42
Industry average
10
Industry low
56
Industry high
See all 19 in E-commerce / Online Retail →
What would raise this score

Where Shopify lost the most points

Its three lowest-scoring questions, and what the evidence didn't show.

  1. Emissions from its supply chain3/10

    Only 2 of 15 Scope 3 categories disclosed; business travel accounts for 90% of reported total (~24,700t).

  2. Its effect on nature3/10

    No biodiversity policy, TNFD disclosure, or nature risk assessment.

  3. How it uses materials and handles waste3/10

    Shopify publishes no data on waste generation, materials use, or circular economy initiatives.

A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.

For Shopify

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The ten questions

What is Shopify doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Carbon Footprint — Operations (10/10, 7/10). Weakest on Carbon Footprint — Supply Chain and Nature & Biodiversity Impact (3/10, 3/10).

Method and evidence

How we worked this out

The formula and all 5 sources.

About Shopify

Shopify is a Canadian e-commerce platform enabling merchants to build and operate online stores. Founded in 2006 and headquartered in Ottawa, it processes over $292 billion in gross merchandise volume across millions of global merchants. As a digital infrastructure company, it operates with a distributed workforce and cloud-hosted infrastructure.

Founded
2006
Headquarters
Ottawa, Canada
Employees
~8,300 (2023)
Annual revenue
~$8.88B USD (2024)
Company website ↗
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